Terms of Services

Overview

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

Use of Website

- You agree not to misuse the website, attempt unauthorized access, or engage in any illegal activities.
- You must be at least 18 years old, or have parental/guardian consent, to make a purchase.
-All content on this site — including images, text, logos, and designs — is the property of Urvaya and may not be copied, reproduced, or used without written permission.

Pricing

- All prices are listed in INR and are subject to change without prior notice.
- We reserve the right to cancel or refuse any order in case of pricing errors, stock unavailability, or suspected fraudulent activity.

Order Cancellation

  • We reserve the right to refuse, cancel, or limit any order at our discretion, including but not limited to cases of pricing errors, stock issues, or suspected misuse.

  • Orders can only be cancelled before we ship them. Once dispatched, the order cannot be changed or cancelled.

Shipping & Returns

We follow a strict no-refund policy. Only exchanges can be made, and that too only in the case of a damaged product received during delivery. Please refer to our Shipping & Returns page for detailed information on delivery timelines and exchange eligibility.

Payment

  • All payments are processed securely through Shopify's payment gateway.

  • We do not store your card or payment details on our servers.

Limitation of Liability

Urvaya is not liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased, to the extent permitted by law.

Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website after changes constitutes acceptance of the updated terms.

Contact

For questions regarding these terms, contact us at: customercare@urvaya.com